Welcome the inquiry
Give prospects a conversational way to start, rather than sending everyone through the same static path.
ELAVIX AI VOICE AGENTS
Make every conversation a better starting point.
Explore conversational AI experiences that can help visitors ask questions, share what they need, and find a clear next step—guided by information about your business.
Illustrative experience. Available channels, languages, hours, integrations, and agent capabilities depend on your configuration and must be confirmed.
Client conversationConceptual preview · not a live agent
Visitor
I'm interested in your services. Where should I start?
Illustrative agent response
I'd be happy to help you find the right next step. What are you hoping to accomplish?
A visual example only. No microphone, recording, or live conversation is enabled.
THE OPPORTUNITY
Be more helpful from the very first question.
A thoughtful voice experience can make it easier for people to explain what they need and understand what to do next.
Ask useful questions
Guide the conversation around the client's needs using carefully prepared business information and approved prompts.
Clarify the next step
Point people toward a relevant resource, form, or human follow-up when those actions are configured and supported.
BUILT ON BUSINESS CONTEXT
Good conversations begin with good information.
An AI agent should know what your company actually offers, who you serve, the questions clients ask, and where its responsibilities end.
That's why your participation matters: review the business information, decide what the agent should say, and confirm when a conversation should be handed to a person.
PREPARE YOUR AGENT
Four inputs make a difference.
01
Your servicesAccurate descriptions and what is—and is not—available
02
Common questionsApproved answers to questions clients actually ask
03
BoundariesTopics requiring human review or specialist support
04
Next actionsWhich links, forms, or follow-up options to offer
1
Visitor asksA question or request starts the conversation
↓
2
Agent respondsUsing approved business guidance where configured
↓
3
Human or digital next stepEscalate, provide a resource, or invite contact as appropriate
Conceptual journey. Specific handling and handoffs are not guaranteed without configuration and testing.
PEOPLE REMAIN ESSENTIAL
AI can assist. Your team stays accountable.
Not every question should be answered by automation. Sensitive, complex, or high-stakes inquiries may require qualified human support.
Before launch, test responses, disclosure wording, consent practices, accessibility, and when the agent should stop or hand off a conversation.
Real conversations, online and over the phone.
Elavix AI Voice Agents can answer questions using your knowledge base and support useful actions, with configuration tailored to your business.
- Embed an agent on your website or let people call it through a Twilio phone number.
- Choose from available voices and configure your agent’s role, tone and information.
- Support call forwarding, email, SMS, transcripts, and Google Calendar bookings.
- Connect supported workflows using Zapier and webhooks. Orbit CRM is not directly integrated.
- Available in Platinum, as an add-on, or standalone; usage billed separately.
WHERE IT CAN HELP
Different conversations. One consistent standard.
Examples of potential use cases, subject to the features and channels supported by your account.
Initial service questions
Help visitors understand your offerings and identify the next question they need answered.
Inquiry guidance
Learn what kind of help someone is seeking before recommending the appropriate contact route.
After-hours information
Where supported, present approved general information when a staff member isn't immediately available—without promising 24/7 operation.
RESPONSIBLE IMPLEMENTATION
Trust is part of the experience.
Visitors should understand when they are interacting with AI. Any voice capture, transcripts, recording, personal information, or outbound calling must be handled according to applicable requirements and your actual configuration.
We recommend reviewing privacy disclosures, consent, escalation paths, response quality, and supported languages before enabling an agent for clients.
Be transparentIdentify AI interactions appropriately
Protect informationVerify retention, permissions, and vendor handling
Test thoroughlyConfirm responses, limitations, and fallback paths
Offer a human pathEnsure users can reach a person when needed
COMMON QUESTIONS
Before you put a voice agent to work.
Is the demonstration on this page a real AI Voice Agent?+
The waveform illustration is conceptual. You can also experience Evan, a real Elavix AI Voice Agent, through the live voice widget on this page when the integration is available.
Can agents answer questions about my business?+
That is the intended kind of use case. The quality and scope of answers depend on the information supplied, the approved configuration, and testing.
Can an agent book appointments or update Orbit automatically?+
An agent can book appointments using Google Calendar, and can support configured email, SMS, call forwarding, webhooks and Zapier actions. Orbit CRM is not directly integrated with AI Voice Agents at this time.
Does it work on the phone or on a website?+
Both. You can embed an AI Voice Agent on a website and configure a Twilio phone number so callers can speak with the agent by telephone.
Is it available 24/7, and what does it cost?+
AI Voice Agents can answer inquiries around the clock. Usage is billed by Elavix; contact us to discuss configuration and current costs.
How do I get started?+
AI Voice Agents are available with the Platinum Growth Stack, as an add-on to other Growth Stacks, or as a standalone service. Contact Elavix to discuss your requirements.
ELAVIX · CONNECT. CAPTURE. CONVERT.
Give the next conversation a better beginning.
Let's explore a voice experience designed around real questions, clear expectations, and your business.